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PARACLE.
Frequently asked questions
Admin Charges
Giving FAQ's
Member Sign-In FAQs
Groups FAQs
Yes. Where possible, donors can nominate a specific project or initiative they would like to support.We believe generosity is most meaningful when donors understand the purpose their giving supports. We provide information and updates about the projects and partnerships we support so donors can see how their contributions are contributing to lasting impact.Where a nominated project has already received sufficient funding, or circumstances change, we may contact the donor to discuss alternative options. If we are unable to contact the donor, funds may be redirected to a similar purpose or an area of greatest current need, in line with our commitment to responsible stewardship.
Paracle is committed to responsible stewardship of every donation received. A 7% partnership fee is applied to donations processed through Paracle. This contributes towards the essential costs of responsibly managing partnerships, including administration, governance, compliance, financial systems, reporting and the processes required to ensure funds are transferred and managed appropriately. The remaining 93% is transferred directly to the nominated project or partnership purpose. Our approach is designed to maintain transparency while ensuring we have the systems and capacity needed to support sustainable, accountable impact.
Absolutely. We love helping supporters stay connected to the people, partnerships and projects their generosity makes possible.We share stories and updates about our work and its impact from time to time through our website, social media and email communications.When you donate to a specific project, you’ll also have the opportunity to become a member and access the Voice Page for the project you’re supporting. As a member, you can follow the journey through a social media-style feed, receive real-time updates as the project progresses, and communicate directly with the Voice to give encouragement, comment or ask questions along the way.Because the Voice is sharing their own progress, you get to hear directly from the people leading the work and see the difference it is making as their project unfolds.
Yes, donations of $2 or more are tax deductible in Australia. A tax-deductible receipt will be issued for qualifying donations.
When making a donation to Paracle, donors are encouraged to nominate a specific project or initiative where available. However, if a donation is received without a designated purpose, Paracle will allocate those funds in alignment with our mission, approved projects and current priorities.For general donations under $500 where no specific allocation has been requested, Paracle may direct funds to areas where they can have the greatest impact. For unspecified donations of $500 or more, we will seek to engage with the donor to discuss available opportunities and determine an appropriate allocation from current projects or initiatives. This approach allows us to honour donor intent while ensuring funds can be directed responsibly to areas of genuine need and opportunity.
Paracle is committed to transparency, accountability and responsible stewardship. We work alongside trusted partners, maintain appropriate governance systems, and monitor how funds are used to ensure donations support meaningful and sustainable outcomes.Our approach is based on partnership - investing in local leaders and initiatives that are already creating positive change within their communities.
Paracle partners with people and organisations who are already working towards positive change within their communities.We believe lasting impact comes from recognising local strengths, supporting local leadership and investing alongside those who understand their own communities best.Our role is not to lead someone else's future, but to help create the environment where local leaders can use their own strengths, experience and vision to build sustainable solutions.We consider factors such as alignment with our mission and values, partner capacity, accountability, sustainability and the potential for meaningful long-term impact when selecting projects and partnerships.
Our goal is to direct funds where they can have the greatest impact. Occasionally, a project may receive more funding than is immediately required, or circumstances may change. In these situations, Paracle will seek to use funds in a way that remains consistent with the original purpose of the donation and supports our broader mission. Where practical and appropriate, we will communicate with donors regarding significant changes to the intended use of their donation.
Yes, absolutely! Effective administration is essential to responsible charitable work. A portion of donations may contribute towards the systems, governance, compliance and operational support required to ensure projects are managed effectively and sustainably.Our 7% partnership fee helps cover these essential functions while keeping the majority of donated funds directed towards project outcomes.
Sometimes circumstances change and a project may no longer be able to proceed as originally planned. Where this occurs, Paracle will seek to redirect funds towards a similar purpose or another initiative aligned with the original intent of the donation and our mission. Where appropriate and practical, we will communicate significant changes with donors.
Donations made to Paracle are non-refundable, as funds are directed towards supporting our projects, partnerships and organisational activities in alignment with our mission. If you have made a recurring donation and your circumstances change, please contact us at any time. We are happy to assist with updating, reducing or cancelling your ongoing donation arrangement.We value the generosity of our supporters and want to ensure your giving remains meaningful and sustainable for you.
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